1. Can I avail SuperLock upgrades?
>> SuperLock updates are available to all paid customers free of charge.
2. How can I get new menus added to SuperLock?
>> New features are added based on request. Please email: firstname.lastname@example.org .
3. How do I know my device is supported?
>> Supported device list is frequently updated on our website. Best way to ensure device support is to try DEMO version of SuperLock on your target device.
4. Is there a video looper application that comes with SuperLock?
>> SuperLock includes a browser and dashboard. Video Looper is available based on request.
5. Is URL shortcuts supported on SuperLock Dashboard?
>> Dashboard can include URL’s and APPS.
6. I need to kiosk 2 URL. What is the best way to achieve this?
>> Use SuperLock Dashboard and add 2 URL shortcuts. SuperLock allows you to add icons for the URL shortcuts.
7. How do I configure multiple devices?
>> Configure 1 device with the required settings, export the settings to cloud using Export option. Settings will automatically be imported on other devices if logged using the same email ID.
8. I need 3 applications to be downloaded from my server. How can SuperLock help with that?
>> Superlock has a built in APP installer. Just specify the IP address/ cloud storage path where your applications are located. SuperLock will download and install all applications without user interaction.
9. Do I need to enter License KEY in SuperLock Application?
>> Once you have purchased SuperLock, just register your email address in SuperLock application.
10. Can I user SuperLock in offline mode?
>> SuperLock requires internet connectivity only once during first launch to manage license. All the Superlock features will be available in offline mode thereafter.